SUBSCRIBE

Shipping

Currently, I provide services to 29 countries! I do not ship to some remote and less-accessible locations, but am very happy to chat with you about creative shipping / delivery options. Please email me at the above email address with questions and/or ideas you would like to discuss further. My Customer Care team will contact you if your orders come to any undeliverable countries/regions.

​

Express shipping is only available for the United States and Australia.

• Please do not send the product back to the manufacturer (if not made by me). It must be sent to the following Address: c/o Charity Adams, 3055 NW Yeon Avenue , Portland, OR 97209.

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• Please note, I cannot guarantee that I will receive your returned item.

Shipping Time

You will be provided with a tracking number after purchase and can follow your delivery via updates in your account dashboard. 

​

Shipping time varies between 4-10 business days, depending on the purchase and your location. Custom made items may take longer.

Refund Policy

I offer a refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

​

Custom orders are non refundable or exchangeable. 

Refund Eligibility

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• To complete your return, we require a receipt or proof of purchase.

• Only regular priced items may be refunded, sale items cannot be refunded.

• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges

I only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at (Add Relevant Email Address) and send your item to: (Relevant Address).

Custom orders are non refundable or exchangeable.